This page provides information about how to place an order and how to return a product if you are not satisfied with it. Please read this page carefully before placing an order or requesting a return.
How to Place an Order
To place an order on our website, you need to follow these steps:
- Browse our website and find the products or services that you want to purchase.
- Add the products or services to your shopping cart by clicking on the “Add to Cart” button.
- Review your shopping cart and make any changes or adjustments as needed.
- Proceed to checkout by clicking on the “Checkout” button.
- Enter your shipping and billing information and choose your payment method.
- Review your order details and confirm your order by clicking on the “Place Order” button.
- You will receive an email confirmation that contains your order number and tracking number.
How to Return a Product
If you are not satisfied with a product that you have purchased from us, you can return it to us within 30 days of delivery for a full refund or exchange. To be eligible for a return, the product must be unused, unopened, and in its original packaging. You must also provide us with a proof of purchase and a reason for return. To initiate a return, you need to follow these steps:
- Contact us at [[email protected]] and request a return authorization number (RAN).
- Pack the product securely in its original packaging and include a copy of your proof of purchase and the RAN.
- Ship the product back to us using a trackable shipping service or purchase shipping insurance. You are responsible for paying the shipping costs for returning the product.
- We will process your refund or exchange as soon as we receive and inspect the returned product. We will notify you by email of the status of your refund or exchange.
